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Email Faux Pas (or, "Pa" in this case)

mavitalemavitale 7 replies2 discussionsRegistered User
My son got an email from Tulane today about the study abroad programs. That would have been nice, except the email was addressed to Anthony B----, which is not HIS name but rather the name of his deceased father.

(btw, his father could NEVER have gotten into Tulane. ;)
edited May 2013 in Tulane University
9 replies
Post edited by mavitale on
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Replies to: Email Faux Pas (or, "Pa" in this case)

  • BTMellBTMell 18 replies0 discussionsRegistered User New Member
    Oh dear...
    edited May 2013
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  • fallenchemistfallenchemist 37 replies1 discussionsRegistered User Junior Member
    That really is odd. And a totally new one, I never heard that before. I would contact the originator of that email and make sure there wasn't a more core data entry error in the Tulane database, although I would think if there was you would have seen it before. More likely someone picked the wrong database field as the addressee for this email.
    edited May 2013
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  • mavitalemavitale 7 replies2 discussionsRegistered User
    It came from Hannah Udell! The weirdest part is that it came to MY email address (I don't usually receive any of the Tulane mailings there). My son also got the same email to his personal gmail, and that one had the correct name.
    edited May 2013
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  • cyclonehomecyclonehome 3 replies0 discussionsRegistered User
    We got that e-mail today too. My husband got one with his name on it and my daughter got one with her name. They often send e-mails to the parents, so maybe the one you got was intended for the parents.
    edited May 2013
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  • fallenchemistfallenchemist 37 replies1 discussionsRegistered User Junior Member
    Ah, so it wasn't an error except that they used the deceased father's name on the email to mavitale instead of her name. That was a most unfortunate mistake. I wonder if that was a programming error or if there is a mistake in their records about that.
    edited May 2013
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  • VitracVitrac 4 replies0 discussionsRegistered User Junior Member
    I (the mom) got that email too, but the salutation was directed to my husband. D2 got her own email.
    edited May 2013
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  • mavitalemavitale 7 replies2 discussionsRegistered User
    THAT is a bizarre practice, then (addressing to the husband). I did write directly to Hannah about it so hopefully she can get it fixed. Thanks guys.
    edited May 2013
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  • mavitalemavitale 7 replies2 discussionsRegistered User
    She sent me an EFFUSIVE apology... I felt kind of bad, actually. But then I felt like asking them for $5K in make-up money. LOL

    I did mention that it's weird to address to the husband in any case, in 2013.
    edited May 2013
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  • fallenchemistfallenchemist 37 replies1 discussionsRegistered User Junior Member
    I am glad she was appropriately responsive. It is strange and disappointing to hear stories on some of the other boards about adcoms that are almost hostile. Sometimes not even almost. It seems that Tulane has a pretty good group, at least from the bulk of feedback I have heard and seen. It's a tough job, I think.
    edited May 2013
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